Privacy Policy

Resoloot

Resoloot (“RESOLOOT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the RESOLOOT mobile application, website, and related services (collectively, the “Platform”).

By accessing or using RESOLOOT, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register or use the Platform:

  • Name, username, and profile photo
  • Email address
  • Bio, preferences, and account settings

1.2 Financial Information (via Plaid)

With your explicit consent, RESOLOOT allows you to connect financial accounts using Plaid Technologies, Inc.

We may access:

  • Account type and balance
  • Transaction history (date, amount, description, category)

Important:

  • Financial data access is view-only
  • RESOLOOT never receives banking credentials
  • RESOLOOT cannot initiate transactions or move funds

Plaid’s data handling is governed by Plaid’s End User Privacy Policy.

1.3 User-Generated Content

We collect content you voluntarily create or share, including:

  • Posts, comments, and likes
  • Messages exchanged with other users
  • Profile content and sponsored campaign submissions

1.4 Usage & Analytics Data

We may collect information about your interaction with the Platform, such as:

  • Screens viewed and features accessed
  • Engagement metrics and app performance data

1.5 Device Information

We may collect limited technical data, including:

  • Device type and operating system
  • App version and anonymous identifiers

2. How We Use Your Information

We use collected information to:

  • Provide and operate core app features (financial insights, goals, budgeting, community)
  • Enable advertising and promotional features for users who opt into sponsorship subscriptions
  • Display sponsored content clearly labeled within the Platform
  • Improve performance, reliability, and user experience
  • Enforce platform rules, Terms & Conditions, and community standards
  • Communicate regarding account, safety, or support matters

We do not sell personal or financial data.

3. Advertising & Promotional Subscriptions (Sponsorship Plans)

RESOLOOT offers optional, paid advertising and promotional subscriptions that allow eligible users to promote their content within the Platform.

Nature of Subscriptions

  • Subscriptions are strictly for advertising and promotional purposes
  • They do not provide financial, investment, or advisory services
  • Display sponsored content clearly labeled within the PlatformSubscriptions do not affect financial insights, budgeting features, or financial data access

Subscription Features

Depending on the selected plan, users may:

  • Create sponsored posts
  • Promote content for a defined duration (e.g., weekly or monthly campaigns)
  • Increase visibility within the community feed

Payment Processing

All subscription payments are processed securely by:

  • Apple App Store (iOS)
  • Google Play Store (Android)

RESOLOOT does not collect or store payment or card details.

Auto-Renewal

Advertising subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

Managing or Cancelling Subscriptions

Users can manage, upgrade, downgrade, or cancel their subscription at any time via their App Store or Google Play account settings.

Billing History & Refunds

Billing history and refunds are handled directly by Apple or Google in accordance with their respective policies.

4. User-Generated Content & Community Safety

RESOLOOT enables community interaction through posts, comments, messages, and sponsored content.

Safety Controls

  • Users can report objectionable or abusive content
  • Users can block other users, which immediately hides content and prevents interaction
  • Sponsored and organic content is subject to moderation
  • Reported content is reviewed promptly
  • Violations may result in content removal, account suspension, or termination

RESOLOOT enforces zero tolerance for abusive, hateful, illegal, or misleading content.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect user information, including encryption, access controls, and secure integrations.

6. Data Sharing

We do not sell personal data..

We may share data only:

  • With trusted service providers necessary to operate the Platform (e.g., Plaid, analytics services)
  • To comply with legal obligations
  • To protect user safety, rights, or platform integrity

7. Data Retention

We retain information only as long as required to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes and enforce agreements

8. Account Deletion & Data Removal

Users may permanently delete their account at any time through in-app settings.

Upon deletion:

  • Personal data is removed
  • Financial connections are disconnected
  • Limited data may be retained only where legally required

For assistance, contact support@resoloot.com.

9. Children’s Privacy

RESOLOOT is not intended for children under 13 years of age. We do not knowingly collect data from minors.

10. Google Play Data Safety Disclosure

Users may permanently delete their account at any time through in-app settings.RESOLOOT complies with Google Play Data Safety requirements:

  • Data is collected only to provide platform functionality
  • Financial data is view-only
  • Data is not sold or shared for advertising outside the Platform
  • Users can request deletion at any time

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the app or website.

12. Contact Us

Email: support@resoloot.com.

Company: Resoloot LLC

Effective Date: 25 Nov 2025.